When do we ship?
- Monday-Friday but with high order volumes it may affect ship out.
How fast is shipping?
- Shipping normally takes 2-5 business days for US orders on average.
What will my package say?
- The name on your package will say "HYOL"
How do I find my tracking number?
- Once your order is fulfilled our system will automatically send you tracking via email or via text.
Further way to obtain tracking is:
Go to the accounts tab (person icon).
Click on "My Orders".
What if a product comes defective?
- If you have any issues with the shipment of your package you receive please contact us. (info@hydevapeofficial.com)
What does the bank statement say?
- All transactions will say Dorbes on the bank statement.
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Payment options?
What we support:
Debit Cards (Visa, Mastercard, Discover, & American Express).
Credit Cards (Visa, Mastercard, Discover, & American Express).
Gift Cards (Visa, Mastercard, Discover, & American Express).
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